The BISAN Concierge Studio
Our dedicated team provides bespoke assistance for custom sizing, fabric selection, and private styling inquiries. We focus on absolute precision.
Submit an Inquiry
Please share your measurements or styling preferences. A concierge representative will respond within twelve hours to assist with your order.
Frequently Asked Questions
Essential details on our limited-run tailoring, shipping, and returns.
How do I determine my size?
Can I request custom alterations?
Our abayas are tailored based on height (in inches) and drape. Please refer to our detailed sizing guide or submit your exact measurements via the concierge form.
Yes. BISAN offers bespoke length adjustments and sleeve tailoring on selected architectural silhouettes. Contact our studio directly before placing your order.
What is your shipping policy?
What is your return policy?
We offer complimentary, fully insured worldwide shipping on all limited-run collections. Deliveries within Riyadh arrive within 48 hours; global orders take 3-5 business days.
To maintain the exclusivity of our limited runs, we accept returns or exchanges within seven days of delivery, provided the garment is unworn and in its original packaging.
Uncompromising Standards
Bespoke Sizing
Insured Delivery
Exclusive Runs
Every silhouette is adjusted to your exact proportions, ensuring the architectural drape moves with effortless grace.
Complimentary worldwide shipping with secure, tracked, and fully insured packaging straight to your door.
To preserve structural integrity and rarity, our designs are released in strictly limited, numbered editions.